HTML section for styles. Do Not Delete.
How do I redeem my points?
Make sure you are logged into your account prior to checkout. At checkout, there will be a slider and you can select how many points you would like to redeem. The points will redeem in the form of a discount code. Please note, the slider will not appear if you are using ShopPay or automatic checkout.
When do points expire?
Points will expire after 12 months of inactivity.
Do past purchases count towards points or tier status?
Sir Proper Stork Society rewards, points, and tier status will begin being accrued on or after August 2, 2021. Any purchase activity prior to August 2, 2021 will not be considered when calculating rewards, points, or tier status.
If I place an order under a different email address, can my points be combined under one account?
We are unable to make point or reward adjustments of any kind.
Will I see my points immediately after a purchase?
Yes, points will be awarded immediately after purchase.
Can I use points and another discount code on the same order?
Points cannot be combined with other discount codes.
When does tier status expire?
Tier status is based on a rolling year and will expire after 12 months of inactivity.
When will my tier status update?
Tier status will update 1 day after tier spend threshold is met. Please note, tier status is based on spend not points.
How do I maintain my tier status?
To maintain your tier status, you will need to spend (within a rolling year) $0+ to keep Pearl, $500+ to keep Blush, and $1000+ to keep Gold.
When I make a purchase and use points, will my tier status be recalculated?
No, tier status is based on spend not points.
Can I enter multiple birthdays for the birthday reward?
You can only enter one birthday per account.
When will I receive the birthday reward?
You will receive the reward on your birthday. If your birthday is within the next 30 days, your reward will be granted in delay, up to 30 days.
What if I was signed up for Sir Proper's Birthday Club?
Are all products eligible for accruing points?
All products except gift cards are eligible for accruing points.
What if my order is partially refunded?
If an item on your order is partially refunded, then the corresponding number of points will be deducted from your point total.
Can I earn points when using a gift card to make a purchase?
No, you aren't eligible to earn points for purchases made using a gift card. You are eligible to earn points for any dollar amount remaining after the gift card has been applied.
Can I redeem points when checking out with PayPal or Afterpay?
No, you can't redeem points when checking out using PayPal or Afterpay. You can still earn points for your purchases made using PayPal or Afterpay.
Can Gold members select two-day shipping during promotions and launches?
If expedited shipping is an option during a promotion or launch, Gold members can select free two-day shipping. However, we can't guarantee that your order will ship the same day during promotions and launches. The ship date may be delayed, but your order will be delivered within two days of shipping.
What if expedited shipping options aren't available at checkout?
Unfortunatley, this indicates that those expedited shipping options aren't available at the time. This can be the case with certain promotions, launches, and/or due to holiday carrier delays.
If items are returned, the corresponding number of points will be deducted from your account.