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Do past purchases count towards points or tier status?
Sir Proper Stork Society rewards, points, and tier status will begin being accrued on or after August 2, 2021. Any purchase activity prior to August 2, 2021 will not be considered when calculating rewards, points, or tier status.
If I place an order under a different email address, can my points be combined under one account?
We are unable to make point or reward adjustments of any kind.
Will I see my points immediately after a purchase?
Points will not be awarded until your order ships. Please note: orders with custom items, such as pom pom hats, can take up to 14 weeks to ship, so it might take 14 weeks for points to be awarded.
Can I use points and another discount code on the same order?
Points cannot be combined with other discount codes.
When does tier status expire?
Tier status is based on a rolling year and will expire after 12 months of inactivity.
When do points expire?
Points will expire after 12 months of inactivity.
Can I enter multiple birthdays for the birthday reward?
You can only enter one birthday per account.
When will I receive the birthday reward?
You will receive the reward on your birthday. If your birthday is within the next 30 days, your reward will be granted in delay, up to 30 days.
What if I was signed up for Sir Proper's Birthday Club?
When will my tier status update?
Tier status will update 30 days after the points are earned.
When I make a purchase and use points, will my tier status be recalculated?
No, tier status is based on spend not points.
Are all products eligible for accruing points?
All products except gift cards are eligible for accruing points.
What if my order is partially refunded?
If an item on your order is partially refunded, then the corresponding number of points will be deducted from your point total.
If items are returned, the corresponding number of points will be deducted from your account.