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Frequently Asked Questions:

When will the Sample Sale begin?

The Sample Sale will begin at 10am ET on Wednesday, September 22.

Where will the Sample Sale be located?

All items included in the sale will be available online only.

What will the Happy Mystery Mail packs be this year, and what are the prices? 

  • BOYS NEWBORN- PACKS OF 5- $75
  • BOYS FALL 0/6M-12- PACKS OF 10- $150
  • BOYS FALL 0/6M-12- PACKS OF 5- $75
  • BOYS SPRING 0/6M-12- PACKS OF 10- $150
  • BOYS SPRING 0/6M-12- PACKS OF 5- $75
  • GIRLS NEWBORN- PACKS OF 5- $75
  • GIRLS FALL 0/6M-12- PACKS OF 10- $150
  • GIRLS FALL O/6M-12- PACKS OF 5- $75
  • GIRLS SPRING 0/6M-12 -PACKS OF 10- $150
  • GIRLS SPRING 0/6M-12 -PACKS OF 5- $75
  • LADIES XS-L- PACK OF 5- $75
  • DOLLY- PACK OF 5- $75
  • NEWBORN BOY ACCESSORY- PACK OF 5- $50
  • NEWBORN GIRL ACCESSORY- PACK OF 5- $50
  • GIRLS ACCESSORY- PACK OF 5- $50
  • BOYS ACCESSORY-PACK OF 5- $50
  • GIRLS BONNETS XS-XL- PACKS OF 6- $75
  • BOYS BONNETS XS-M- PACKS OF 6- $75
  • GIRLS SUNHATS/BLOOMERS- PACKS OF 6 (3 HATS/3 BLOOMERS)- SOLD BASED ON BLOOMER SIZE (0/3M-4T)- $75

Which seasons will be included in the Sample Sale? 

Each Happy Mystery Mail pack contains samples from current and past seasons. There are no future seasons included.

Will there be a lot of inventory for each type of Happy Mystery Mail pack?

Since these items are samples, inventory will be limited.

Will items in the sale be eligible for return?

All Happy Mystery mail is final sale. No returns or exchanges. No exceptions.

Could sample sale items have defects?

Samples could have minor defects including but not limited to: fabric flaws, missing buttons, small pen marks, fit, etc.

Will each mystery pack contain different items? 

Each Happy Mystery Mail pack will have 5 or 10 different items (depending on the pack you select). If you order multiple packs of the same category and season, you could receive duplicate items.

Am I able to edit my order once it has been placed?

We are unable to edit an order once it has been placed. Please review your buggy and shipping information prior to completing the order.

If I have a question, what is the best way to reach the customer relations team?

Response times from our customer service team could be longer. All emails will be answered in the order in which they are received.

Will orders have the traditional T.B.B.C. gift wrap?

Orders will not be shipping in traditional T.B.B.C. gift wrap.

How will I be notified if an item is out of stock?

If an item is out of stock, you will receive a refund notification via email.

Can I use Afterpay on my sample sale order?

No, Afterpay will not be available on these products.