Frequently Asked Questions:

What time does the sale start?

Sir Proper's All Star Sale starts Friday, November 18th at 12pm ET.

What items are included?

Sir Proper's All Star Sale only includes items from the Pink Friday Collection. Eligible products will have a "Pink Friday" banner on the product listing.

How do I qualify for free shipping?

Free shipping is site-wide.

How do I use the discount code?

Discount will automatically be applied at checkout to items from the Pink Friday collection. No code needed.

Will items in my buggy be reserved?

Items are not reserved until you complete your order.

When will I receive a confirmation email?

You will receive a confirmation email immediately after you submit your order.

How long will it take my order to ship? 

Non-monogrammed orders will arrive by Christmas. Monogrammed Pink Friday orders are not guaranteed by Christmas. Delivery date cannot be guaranteed due to possible carrier delays.  

Will my order arrive by Christmas?

Non-monogrammed orders will arrive by Christmas. Monogrammed Pink Friday orders are not guaranteed by Christmas. Delivery date cannot be guaranteed due to possible carrier delays.  

Can I expedite my order?

We are unable to expedite any Pink Friday orders, including Blush & Gold loyalty members.

Returns & Exchanges

All sales are final & cannot be returned or exchanged.

Am I able to edit my order once it has been placed?

We are unable to edit an order once it has been placed. Please review your buggy and shipping information prior to completing the order.

If I have a question, what is the best way to reach the customer relations team?

Response times from our customer service team could be longer. All emails will be answered in the order in which they are received. We are so sorry, but we will not be able to answer the phone during the promotion.

Will orders have the traditional T.B.B.C. gift wrap?

Orders will not be shipping in traditional T.B.B.C. gift wrap.

How will I be notified if an item is out of stock?

If an item is out of stock, you will receive a refund notification via email.

Price adjustments & extensions

Please make sure you complete checkout before the sale ends. We are unable to offer extensions. We are unable to honor price adjustments.

What if my order includes both sale and full price items?

Items on orders could ship together or in multiple shipments. If you want full price items faster than the estimated 2 weeks, we recommend placing your order separately, so you can receive the full price items sooner. Reminder: shipping is free!

When will Gold & Blush members receive early access?

Gold members will receive early access at 7am ET and Blush will receive early access at 10am ET on Friday, November 18th.

If I am a Blush or Gold member, will my Pink Friday order be eligible for expedited shipping?

We are unable to expedite any Pink Friday orders, including Blush & Gold loyalty members.

Can I use my points from the rewards program and the automatic discount code at the same time?

No, you cannot apply points and receive the 40% off promotion on the same order.

 

Sir Proper's All Star Sale starts Friday, November 18th at 12:00pm ET.